Frequently Asked Questions

General & Access

What is RevenuePost?

RevenuePost is a scheduling-first, multi-channel social media management platform designed for creators and social teams. We help you plan, schedule, and publish content across all major networks from a single, unified dashboard, while providing the insights you need to grow.

Can I use RevenuePost on multiple devices?

Yes! RevenuePost is fully optimized for Desktop, Tablet, and Mobile browsers. You can manage your content, approve drafts, and check analytics seamlessly from any device without needing to download a separate app.

Which platforms do you support?

We support the widest range of platforms to ensure you can reach your audience everywhere:

X (formerly Twitter)
Instagram (Posts, Reels, Stories)
Facebook (Pages and Groups)
TikTok
YouTube (Shorts and Videos)
Pinterest
LinkedIn (Profiles and Pages)
Threads
Bluesky
Google Business Profile

We also provide a built-in Link-in-Bio page to consolidate all your important links in one place.

How do I reset my password?

If you’ve forgotten your password, navigate to the login page and click the “Forgot Password” link. Enter your registered email address, and we’ll send you a secure link to reset it.

Features & Publishing

What key features does RevenuePost offer?

Our platform provides a complete toolkit for modern content creators:

Unified Planner & Calendar: Manage all your content across multiple channels in a single dashboard. Switch between List view for detailed organization, or calendar-style Week and Month views for visual scheduling. Drag-and-drop posts to reschedule instantly and use our Streamlined Post Composer to craft content for multiple channels at once.
Analytics & Insights: Stop guessing. Track engagement, reach, and follower growth across all your accounts. Identify your top-performing content to refine your strategy.
AI-Powered Creator Toolkit: Write faster with our AI-powered assistant that generates on-brand captions and optimal hashtags for every platform.
Link-in-Bio: A customizable page to drive traffic from your social profiles to your products, content, and other links.

Does RevenuePost support team collaboration and multiple workspaces?

Yes! RevenuePost is built for collaboration. You can create multiple Workspaces to keep different brands or clients organized. Within each workspace, you can invite team members with specific roles:

Owners & Editors: Can create, schedule, and publish content directly.
Contributors: Can create drafts and “Request Approval” from editors.

We also include Private Team Notes on every post, allowing your team to communicate, provide feedback, and approve content all in one place.

Can I set custom thumbnails for videos?

Yes. For video platforms like YouTube and Instagram, you can upload Custom Video Thumbnails directly from the composer. This ensures your content looks professional and engaging in feeds before it’s even played.

The number of social profiles (channels) you can connect depends on your plan. Our Creator plan allows for up to 5 channels per workspace, while the Business plan supports up to 12 channels per workspace. A “channel” refers to any single connected account, such as an Instagram Business profile, a Facebook Page, or a TikTok account.

Additionally, the Creator plan includes 5 workspaces, while the Business plan includes 10 workspaces, allowing you to organize multiple brands or clients with separate channel allocations for each.

No, never. We use secure OAuth industry standards to connect to your social media accounts. This means you authorize RevenuePost to post on your behalf through the official platform (like Facebook or LinkedIn) without ever sharing your login credentials with us. You can revoke this access at any time through your social media account settings.

Troubleshooting

Why can’t I see my Facebook or Instagram pages when connecting?

This usually happens if permissions were not fully granted during the initial connection. When you authorize RevenuePost on Facebook, ensure you select “Select All” for the Pages you want to manage.

If you missed this step, you can fix it by going to your Facebook Business Integrations settings, removing the RevenuePost app, and then reconnecting it from your RevenuePost dashboard. Be sure to approve all requested permissions to ensure full visibility.

Pricing & Billing

What is your refund policy?

We offer a 7-day refund window. If you find that RevenuePost isn’t the right fit for you within the first 7 days of your subscription, simply contact support for a full refund—no questions asked.

Do you have a fair usage policy?

Yes. To prevent abuse and ensure a high-quality experience for all our users, refunds may not be processed if you have scheduled more than 5 posts during the trial period. This policy helps us protect our system resources while still giving you ample opportunity to test the platform’s capabilities.

Privacy & Security

How do you handle my data?

We take data privacy seriously. RevenuePost is built to be GDPR and CCPA ready, ensuring your personal information and rights are fully protected. All sensitive data is encrypted both in transit and at rest, maintaining enterprise-grade security standards for your peace of mind.