Data Deletion Instructions

At RevenuePost, we prioritize your data privacy and provide clear methods for you to request the deletion of your personal data and revoke access to connected social media platforms.

1. How to Delete Your Account

The most direct way to remove your data is by deleting your account through the RevenuePost application:

1. Log in to your account at app.revenuepost.net.
2. Navigate to Settings > Profile.
3. Scroll down to the Danger Zone.
4. Click Delete Account and confirm the action.

What happens next?

• Your account and all associated personal data (email, name, billing info) will be permanently deleted.
• All scheduled posts, drafts, and media uploads will be permanently purged.
• We will revoke and delete OAuth tokens for all connected social accounts server-side.
• Deletion is typically completed within 12 hours.

2. Revoking Platform Permissions

When you delete your RevenuePost account, we automatically revoke and delete all access tokens for your connected platforms. However, if you wish to verify this or manually remove the connection record, you can do so through the provider settings:

2.1 Meta (Facebook and Instagram)

To revoke RevenuePost’s access to your Meta account:

1. Go to your Facebook account’s Settings & Privacy.
2. Select Business Integrations.
3. Find RevenuePost in the list.
4. Click Remove.

2.2 Google and YouTube

To revoke RevenuePost’s access to your Google/YouTube account:

1. Go to your Google Security Settings.
2. Under “Third-party apps with account access,” find RevenuePost.
3. Click Remove Access.

2.3 Other Platforms

For other platforms (TikTok, X, LinkedIn, etc.), please visit their respective security or app settings pages and remove RevenuePost from the authorized applications list.

3. Manual Data Deletion Requests

If you are unable to access your account or prefer to make a manual request, you can contact us directly:

• Email: privacy@revenuepost.net
• Subject: Data Deletion Request

Please provide the email address associated with your account. We may ask for additional information to verify your identity before processing the request.

4. Data Retention Policy & Legal Compliance

When you delete your account, we prioritize the immediate removal of your personal and social data. However, in accordance with legal requirements and platform policies, we handle data retention as follows:

• Social Data: All OAuth tokens, social media content, and cached analytics are purged within 48 hours. We do not retain any “shadow” copies of your social media data.
• Legal & Financial Records: If you have made payments to RevenuePost, we are legally required to retain certain transaction records (e.g., invoices, VAT/tax details) for a period of time to comply with accounting and tax regulations.
• Fraud & Security: We may retain a cryptographic hash of your email address to prevent the abuse of our referral systems or to enforce previous bans. This hash does not allow us to identify you or contact you.
• Isolation: Any data retained for legal purposes is strictly isolated from our operational systems and is never used for marketing, analytics, or profiling.

Once the legal retention period expires, this data is automatically and permanently purged from our archives.